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Disclaimer

Last Updated: October 13, 2026

Welcome to TravelMozo (https://travelmozo.com/). This Disclaimer explains the nature of our website, the telephone assistance advertised on it, and our relationship with independent third-party travel service providers.

By using this website or calling a telephone number displayed on it, you acknowledge that you have read and understood this Disclaimer.

1. Independent Third-Party Telephone Service

Important: The telephone number displayed on TravelMozo connects callers to an independent third-party service provider. It does not connect callers directly to TravelMozo or to an airline unless expressly stated otherwise.

The third-party service provider operates independently and may offer assistance with flight reservations, fare inquiries, ticket changes, cancellations, or other travel-related requests, depending on its available services.

TravelMozo does not own or operate this third-party service provider and does not directly control its employees, representatives, call-handling procedures, service fees, booking processes, or customer service decisions.

The availability of a telephone number on our website should not be interpreted as a representation that TravelMozo itself provides the telephone service or directly handles the resulting transaction.

2. No Affiliation With Airlines

TravelMozo is an independent travel information and referral website. Unless expressly disclosed otherwise, TravelMozo is not owned by, operated by, sponsored by, or officially affiliated with any airline, airport, cruise line, or third-party booking company mentioned on the website.

Airline names, logos, trademarks, and other identifying marks belong to their respective owners and are used only for identification or informational purposes.

Calling the telephone number displayed on TravelMozo does not necessarily connect you to an airline’s official customer service department.

If you need assistance directly from an airline, we recommend verifying its official contact information through the airline’s own website.

3. Reservations and Ticket Purchases

TravelMozo does not itself issue airline tickets, operate flights, or guarantee that a reservation will be completed.

Any reservation or ticket purchase made through a third-party service provider is subject to that provider’s processes and the applicable airline’s terms and conditions.

Before authorizing a booking, you should independently verify:

  • The name and identity of the company handling your request.

  • The airline and itinerary being booked.

  • Passenger names, travel dates, departure and arrival airports, and other booking details.

  • The total price, including taxes, service fees, and other charges.

  • The applicable fare rules, baggage allowances, and change or cancellation conditions.

  • The identity of the payment recipient and the terms of the transaction.

TravelMozo is not responsible for errors in booking details, payment disputes, ticket issuance delays, or other actions or omissions of an independent provider, except to the extent liability cannot be excluded under applicable law.

4. Pricing, Service Fees, and Payments

Fares and travel service prices may vary depending on the airline, route, travel dates, availability, fare class, and other conditions.

The third-party provider may charge service fees or other amounts in addition to an airline’s fare. These charges may be separate from airline-imposed fees.

TravelMozo does not independently determine or guarantee the prices, fees, or payment terms quoted by an independent service provider.

Before completing a transaction, ask the provider to explain all applicable charges and confirm the total amount payable.

Do not make a payment unless you understand who is receiving it, what service is being purchased, and the applicable terms.

5. Changes, Cancellations, and Refunds

Airline tickets and other travel services are subject to the applicable provider’s and airline’s policies.

Eligibility for a cancellation, ticket change, refund, or compensation may depend on the fare purchased, airline rules, applicable law, and the circumstances of your request.

TravelMozo does not guarantee that a third-party provider or airline will approve a refund, waive a fee, change a ticket, or complete a request within a particular timeframe.

For an existing reservation, retain your booking confirmation and contact the company that issued your ticket or received your payment. You may also verify your booking directly with the airline.

6. Affiliate and Referral Relationships

TravelMozo may participate in affiliate marketing, advertising, referral, or lead-generation arrangements. We may receive compensation when a visitor clicks certain links, contacts a service provider, submits an inquiry, or completes a qualifying transaction.

Such compensation helps support the operation of our website. It does not guarantee that a particular provider offers the lowest fare or is suitable for every traveler.

Where applicable, we provide disclosures regarding material affiliate relationships.

7. Accuracy of Website Information

We make reasonable efforts to provide useful travel-related information. However, fares, flight schedules, baggage policies, airline rules, route availability, and other travel information can change without notice.

Website content is provided for general informational purposes and should not be treated as a guarantee of current prices, availability, or service conditions.

You should verify important details with the airline or relevant service provider before making a booking or other travel decision.

8. Third-Party Websites and Services

Our website may contain links, contact details, advertisements, or referral options relating to third-party businesses.

TravelMozo does not control the operations, content, policies, security, or practices of independent third parties. Your interactions with them are subject to their own applicable terms and policies.

We encourage visitors to review the relevant provider’s terms and privacy policy before sharing personal information or completing a transaction.

9. Personal Information and Telephone Calls

When you call the telephone number displayed on our website, the independent service provider handling your call may request personal information necessary to respond to your inquiry or process a requested transaction.

Information provided during a call may be handled under the service provider’s own privacy practices and applicable law.

Before providing sensitive information, ask the representative to identify the company they represent and explain why the information is required.

Never share passwords, one-time passwords (OTPs), or account authentication credentials with anyone claiming to assist with a travel booking.

For information about data collected through TravelMozo’s website, please review our Privacy Policy.

10. Limitation of Responsibility

To the maximum extent permitted by applicable law, TravelMozo disclaims responsibility for losses arising from the independent third-party provider’s actions, omissions, representations, booking processes, fees, payment handling, customer service, or fulfillment of travel services.

This Disclaimer does not exclude or limit any liability, statutory right, or consumer protection that cannot lawfully be excluded or limited.

11. Contact Information

For information about TravelMozo and its website, please visit:

Website: https://travelmozo.com/

Please note that the telephone number displayed on the website connects callers to an independent third-party service provider. It should not be treated as a direct TravelMozo corporate contact number unless separately confirmed.

12. Updates to This Disclaimer

We may update this Disclaimer from time to time to reflect changes to our website, referral arrangements, or applicable requirements. Updates will be published on this page with a revised “Last Updated” date.